ViralSight / Terms of Service

Terms of Service

Last updated March 22, 2026  ·  Effective immediately upon use
Please read these Terms carefully before using ViralSight. By accessing or using our services, you agree to be bound by these Terms of Service. If you do not agree, please do not use ViralSight. Questions? Email us at support@viralsight.net.
Table of Contents
  1. Agreement to Terms
  2. Description of Services
  3. Eligibility
  4. Account Registration
  5. Subscription Plans & Payments
  6. Refund Policy
  7. Cancellation
  8. Acceptable Use & Prohibited Conduct
  9. User Content
  10. AI-Generated Content Disclaimer
  11. Intellectual Property
  12. Third-Party Services
  13. Privacy
  14. Disclaimer of Warranties
  15. Limitation of Liability
  16. Indemnification
  17. Dispute Resolution & Arbitration
  18. Governing Law
  19. Changes to Terms
  20. Contact Us
01

Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Logan Freed ("we," "us," or "our"), the operator of ViralSight, accessible at www.viralsight.net.

By creating an account, accessing, or using ViralSight in any way — including browsing the website, submitting content for analysis, or purchasing a subscription — you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference.

If you are using ViralSight on behalf of a business or other legal entity, you represent that you have authority to bind that entity to these Terms.

02

Description of Services

ViralSight is an AI-powered content analysis platform designed for social media creators. Our services ("Services") include but are not limited to:

ViralSight is a web-based platform. We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Services.

03

Eligibility

You must be at least 13 years of age to use ViralSight. By using our Services, you represent and warrant that:

We do not knowingly allow children under 13 to use our Services. If we become aware that a user is under 13, we will terminate their account and delete their data. To purchase a paid subscription, you must be at least 18 years old or have parental consent.

04

Account Registration

To access most features of ViralSight, you must create an account. When registering, you agree to:

You are responsible for all activity that occurs under your account. You may not transfer your account to another person or entity. We reserve the right to refuse registration, terminate accounts, or remove content at our sole discretion.

Account Termination by You

You may request account deletion at any time by contacting us at support@viralsight.net. Upon termination, your right to use the Services will immediately cease. We may retain certain information as required by law or for legitimate business purposes.

05

Subscription Plans & Payments

Free Plan

ViralSight offers a free tier that includes a limited number of analyses per week (currently 2 analyses per 7-day period). Free plan limits may be changed at our discretion with reasonable notice.

Paid Plans

We offer the following paid subscription options:

All payments are processed securely through Stripe. We accept credit and debit cards. By providing payment information, you represent that you are authorized to use the payment method and authorize us to charge the applicable fees.

Billing & Renewal

Monthly subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date. You are responsible for all charges incurred under your account. We reserve the right to change our pricing at any time. If we change the price of your subscription, we will provide at least 30 days' advance notice.

Taxes

Prices do not include applicable taxes. You are responsible for all applicable taxes, levies, and duties imposed by taxing authorities.

06

Refund Policy

We want you to be satisfied with ViralSight. Our refund policy is as follows:

Monthly Subscriptions: You may request a full refund within 7 days of your initial purchase or renewal charge. After 7 days, no refunds will be issued for the current billing period, but you may cancel to prevent future charges.
Lifetime Access: You may request a full refund within 30 days of purchase. After 30 days, lifetime purchases are non-refundable.

To request a refund, contact us at support@viralsight.net with your account email and order details. We reserve the right to deny refund requests that we reasonably believe are made in bad faith or that abuse this policy.

07

Cancellation

You may cancel your subscription at any time by contacting us at support@viralsight.net. Cancellation will take effect at the end of your current billing period, after which your account will revert to the free tier. We do not currently offer self-serve cancellation within the app, though we aim to add this feature in the future.

We reserve the right to suspend or terminate your account for violation of these Terms, with or without notice, and without refund where permitted by law.

08

Acceptable Use & Prohibited Conduct

You agree to use ViralSight only for lawful purposes and in accordance with these Terms. You agree not to:

Violation of this section may result in immediate termination of your account without refund.

09

User Content

ViralSight allows you to submit content for analysis, including video URLs, scripts, captions, audio files, and other materials ("User Content"). You retain ownership of your User Content.

By submitting User Content, you grant us a limited, non-exclusive, royalty-free license to use, process, and analyze your User Content solely for the purpose of providing the Services to you. We do not claim ownership of your User Content.

Your Responsibilities

You represent and warrant that:

Copyright Infringement (DMCA)

We respect intellectual property rights. If you believe that any content on ViralSight infringes your copyright, please send a written notice to support@viralsight.net with the following information: a description of the copyrighted work, the location of the allegedly infringing material on our platform, your contact information, and a statement that you have a good faith belief that the use is not authorized. We will respond to valid notices in accordance with applicable law.

10

AI-Generated Content Disclaimer

ViralSight uses artificial intelligence — including services provided by Anthropic — to analyze content and generate scores, metrics, suggestions, and rewrites. You acknowledge and agree that:

11

Intellectual Property

The ViralSight platform, including its design, logo, branding, software, AI models, scoring systems, and all other content created by us (excluding User Content), is owned by Logan Freed and is protected by copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your personal or internal business use. You may not copy, reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any part of our platform without our prior written consent.

12

Third-Party Services

ViralSight integrates with and relies upon third-party services to operate, including:

Your use of these third-party services is subject to their respective terms of service and privacy policies. We are not responsible for the availability, accuracy, or conduct of any third-party services. Links to third-party websites or services from ViralSight do not constitute an endorsement.

ViralSight may analyze publicly available content from platforms such as YouTube, TikTok, and Instagram. We are not affiliated with, endorsed by, or officially connected to these platforms. Use of our Services is entirely separate from your relationship with those platforms.

13

Privacy

Our collection, use, and sharing of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using ViralSight, you consent to the data practices described in our Privacy Policy.

14

Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, VIRALSIGHT IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. WE SPECIFICALLY DISCLAIM ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that: (a) the Services will be uninterrupted, error-free, or secure; (b) any defects or errors will be corrected; (c) the Services are free of viruses or other harmful components; or (d) the results obtained from using the Services will be accurate or reliable.

Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you.

15

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL VIRALSIGHT, LOGAN FREED, OR OUR AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES.

IN ALL CASES, OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ANY CLAIMS ARISING UNDER THESE TERMS SHALL NOT EXCEED THE LESSER OF: (A) THE AMOUNT YOU PAID TO US IN THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) $100 USD.

YOU ACKNOWLEDGE THAT THE LIMITATIONS OF LIABILITY SET FORTH IN THIS SECTION ARE AN ESSENTIAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN YOU AND US, AND THAT WE WOULD NOT PROVIDE THE SERVICES WITHOUT THESE LIMITATIONS.

Any claim you bring against us must be filed within one (1) year of the event giving rise to the claim. Claims filed after this period are permanently barred.

16

Indemnification

You agree to defend, indemnify, and hold harmless ViralSight, Logan Freed, and our affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

17

Dispute Resolution & Arbitration

Informal Resolution First

Before initiating any formal dispute process, you agree to contact us at support@viralsight.net to attempt to resolve the dispute informally. Both parties agree to negotiate in good faith for a period of 30 days from the date of notice. Many disputes can be resolved quickly through direct communication.

Binding Arbitration

If informal negotiation does not resolve the dispute within 30 days, any and all disputes, claims, or controversies arising out of or relating to these Terms or your use of ViralSight shall be resolved by binding individual arbitration in the State of Minnesota, rather than in court, except as set forth below.

The arbitration will be conducted under the rules of a recognized arbitration body. We agree to pay arbitration fees if they are deemed excessive and would otherwise prevent you from bringing a valid claim.

Class Action Waiver

YOU AND VIRALSIGHT AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

Exceptions

Either party may bring an individual action in small claims court. Either party may seek emergency injunctive relief in a court of competent jurisdiction to prevent irreparable harm pending arbitration.

Litigation Fallback

If arbitration is found to be unenforceable in a particular case, any litigation shall be brought exclusively in the state or federal courts located in Minnesota, and you consent to the personal jurisdiction of such courts.

18

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Minnesota, United States, without regard to its conflict of law provisions. Any disputes not subject to arbitration shall be resolved in the state or federal courts located in Minnesota.

19

Changes to Terms

We reserve the right to update or modify these Terms at any time. When we make material changes, we will notify you by:

We will provide at least 30 days' notice before material changes take effect. Changes that are immediately effective upon notification include: new functionality releases, security updates, bug fixes, and changes required by court order or applicable law.

Your continued use of ViralSight after the effective date of any updated Terms constitutes your acceptance of those changes. If you do not agree to the updated Terms, you must stop using the Services.

20

Contact Us

If you have any questions, concerns, or requests regarding these Terms of Service, please contact us:

ViralSight / Logan Freed

15753 Porchlight Ln

Eden Prairie, MN 55347

United States

Email: support@viralsight.net

By using ViralSight, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.